Electric Power Steering Gearbox Recall

Recall Information

Honda Cars Philippines, Inc. (HCPI) would like to announce a voluntary safety recall of select 2022 Year Model Honda Civic units to replace the Electric Power Steering Gearbox.

It has been found that the Electric Power Steering Gearbox worm gear in these units was improperly installed or manufactured. The grease applied on the worm gear was depleted, causing a stick slip leading to an unusual sound when turning the steering wheel.

Recall Notification

In every recall announcement, Honda has been sending Notification Letters to all affected customers via courier based on the latest addresses listed in Honda’s database. If any of these vehicles have been sold or disposed, HCPI will seek assistance to obtain the contact information of the new owners.

Customers may also verify if their vehicle is affected by encoding its 17-digit Chassis Number or Vehicle Identification Number in the Chassis/VIN search tool.

Recall Procedure

Fortunately, no accidents related to this issue have been reported in the Philippines, but as Honda always promises to deliver on quality and safety, our 37 authorized Honda Dealers and four (4) Service Centers nationwide will conduct the replacement of the faulty parts. This will be free of charge for affected vehicle owners and should only take three and a half hours to complete.

To ensure smooth servicing during these uncertain times, affected customers are highly encouraged to schedule an appointment with their preferred Honda Cars dealership for the Electric Power Steering Gearbox replacement.

Honda Contact Numbers

(02) 8 857-7240
(+63) 917-8326902